HERTS BASEBALL SHOP – TERMS & CONDITIONS

Overview
These Terms & Conditions apply to purchases made through the Herts Baseball online shop. By placing an order through this website, you agree to the terms outlined below.

The Herts Baseball shop sells official club merchandise including clothing and accessories such as shirts and caps.

Orders
All orders placed through the website are subject to availability and confirmation of payment.

After placing an order you will receive an email confirming that we have received it. This confirmation does not guarantee acceptance of the order but confirms that the order has been submitted.

Herts Baseball reserves the right to cancel orders if items are out of stock, there has been a pricing error, or fraudulent activity is suspected. If an order cannot be fulfilled, any payment taken will be refunded.

Pricing
All prices are listed in GBP (£).

Prices may change without notice, however once an order has been confirmed the price paid will not change.

Delivery & Collection
The default fulfilment method for all orders is collection in person at a Herts Baseball ground, typically at Grovehill or Basing Hill during training sessions or game days.

Customers will be notified when their order is ready for collection.

If postal delivery is requested, the cost of postage will be calculated and quoted to the customer before the order is finalised. The order will only proceed once the customer has agreed to the delivery cost.

Herts Baseball cannot be held responsible for delays caused by postal services or factors outside our control.

Returns & Refunds
If you are not satisfied with your purchase, items may be returned within 14 days of delivery or collection for a refund.

To be eligible for a refund, items must be unworn, unused and free from visible damage. Items must be returned within the 14 day period.

Items showing signs of wear, washing or damage may not be eligible for a refund.

Refunds will be processed once the returned item has been received and inspected.

Return postage costs are the responsibility of the customer unless the item is faulty or incorrect.

Faulty or Incorrect Items
If you receive a faulty or incorrect item, please contact us as soon as possible so that we can arrange a replacement or refund.

Product Images
We aim to ensure that product images accurately represent the items sold. Colours may vary slightly depending on screen settings or manufacturing batches.

Changes to These Terms
Herts Baseball reserves the right to update these Terms & Conditions at any time. The latest version will always be available on this page.

Contact
If you have any questions regarding orders or returns, please contact us through the website contact form.